30% OFF ALL ORDERS IN JANUARY - AUTOMATICALLY APPLIED AT CHECKOUT 30% OFF ALL ORDERS IN JANUARY - AUTOMATICALLY APPLIED AT CHECKOUT

FAQs

 

Please see below our carefully thought out Frequently Asked Questions. We may well have missed something out, so please feel free to email us at – info@nerohlife.com

 

How long will my order take to arrive?

First Class Delivery with Royal Mail : 2-3 Days

Standard Delivery with Royal Mail : 3-5 Days

We can take Next Day Delivery request via our email address– nerohstore@outlook.com.

Can you ship my order abroad?

We currently ship to all major cities within Europe. If you are still unsure, please get in contact with a member of our team by emailing us on -nerohstore@outlook.com - or by using our Chat option.

Can my order be altered or cancelled?

If you have received your dispatch email from us, it is unfortunately not possible to amend or cancel your order. If you have not yet received your dispatch email, then please get in touch! Returns are accepted – please see our return guidelines for further information & criteria.

Can my order be returned?

All orders can be returned providing guidelines have been adhered to. Please see our Returns Policy for further information.

Do you have full ingredient listings for each product?

We sure do, please feel free to drop us a message with any products you require further information on.

Do you have full allergen listings for each product?

Yes, these are shown in the description of each product.

I would like to partner with Neroh, who can I contact?

Exciting! Please send us information and enquiries to nerohstore@outlook.com